Frequently Asked Questions
Helpful answers about cover, claims, family members and policy servicing.
Helpful information
Questions families often ask
For advice related to a specific policy or claim, please speak directly with one of our consultants.
The Principal Member, Spouse, Children, and eligible Extended Family Members may be covered, subject to the insurer’s terms, conditions and eligibility requirements.
Our consultants will assist you with the claims process and explain the documentation required by the insurer.
Yes. Eligible family members may be added to your policy, subject to the insurer’s terms, conditions, waiting periods and acceptance requirements.
Yes. A 31-day cooling-off period applies, after which standard cancellation terms and policy conditions will apply.
Complete the online contact form or call us on +27 32 541 0088. One of our advisers will contact you to discuss your needs.
Waiting periods may apply depending on the benefit, cause of death, policy terms and insurer requirements. An adviser can explain the applicable conditions before you proceed.
Still have a question?
Speak to a Titus Marketing adviser for clear and friendly assistance.